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| Our Data Center security
is state-of-the-art. With three levels of security, entry into
the Data Center is not only restricted by proximity
cards and access codes, but also controlled by biometric hand scanners.
Facility security is managed centrally through a global facility
management system. Video surveillance, and stringent Data Center
escort requirements protect server access. All service center personnel
must pass a background check, be trained in security procedures
and complete a probationary period with the company before being
cleared for Data Center work. |
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| The electrical power system
is fully redundant with backup generators and parallel, uninterruptible
power systems (UPS) - minimizing the possibility of power failures
to the lowest level. The same is true of the air conditioning system.
In our Data Center there are three HVAC systems, each with two
compressors. So at maximum cooling times, one system can be completely
down and not affect room conditions. The company also has multiple
network connections providers, each with diverse routing into the
facility and separate fiber paths to the Customer. In essence,
there is no single point of failure within the entire facility. |
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| eVise
focuses on providing the highest level of reliability, beginning
with the electrical power and fiber coming into its buildings.
The multiple UPS systems maintain constant electrical current during
the time it takes for the generator to stabilize. Should a power
outage last longer than a day, our Data Center has seven separate
fuel vendors contracted to deliver energy supplies around the clock.
Internally, every server is connected so that it has power supplied
by two completely separate paths back to the building service.
Fiber is brought in through SONET rings from a minimum of two different
providers over separate fiber systems in such a way that the systems
do not come together until they are at the Customer's system. All
systems are monitored around the clock to detect and protect our
clients from potential system or network failures. The sophisticated
monitoring and management software is controlled
from the Network Operations Center. |
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The Data Center narrow
band (internal) connectivity is 100 percent fiber optic. Wide band
(outgoing) connectivity straddles
two OC-12 SONET rings combining "ground floor" connectivity,
speed, and redundancy over redundancy. This combination means that
our customers enjoy the very best, most
scalable connectivity options available to any e-business. We
offer a broad range of servers and systems, which allow customers
to
scale up quickly whenever the need arises for
additional technology and services.
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| eVise
provides redundant network connections to support your mission
critical application. We bring fiber into our facility
from multiple Local Exchange Carriers (LECs). Each LEC provides
a "self healing" SONET backbone. We connect each of these
LECs to different Tier-1 Internet backbones using Interexchange
Carrier Service (IXC). This combination provides you with a multi-homed,
redundant network solution. If one fiber path is lost due to construction,
LEC or IXC outage, Springboard's multiple paths to the Internet
will keep you connected. |
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| eVise uses redundant
OC-3 (155Mbps) fiber from both Cable & Wireless and Sprint.
Our LAN architecture scales to keep pace with our customers' bandwidth
requirements. Our architecture utilizes Riverstone
wire speed Layer 3 routers all the way to the customer router,
switch, or firewall. Unlike other hosting companies that utilize
Layer 2 switches and VLANS, this architecture employs very reliable,
secure routers running at gigabit speeds. |
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| eVise
operates a highly redundant and resilient Data Center. With over
5,000 square feet of raised floor space, our Data Center
can accommodate almost any hardware platform. Space has been engineered
to maximize airflow, cooling, and humidification so that your computing
infrastructure operates at its' best. |
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| eVise employs industry-leading
technology such as Powerware UPS and PDUs for redundant electrical
power to all systems located in our Data Center raised floor space.
Each UPS can maintain uninterruptible power to Data Center for
up to 15 minutes at full load. The Data Center is backed by a 900KW
Diesel Generator maintained by the local utility company. The generator
has enough fuel to supply the data center with power for up to
24 hours at full load. |
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| eVise maintains
a 24x7x365 Network Operations Center. The NOC is staffed by experienced
engineers ready to help and assist customers if needed. The NOC
is just feet away from our Data Center, so response is fast. Unlike
other support models, We achieve high customer satisfaction
ratings by eliminating excess customer service layers. Technical
support is just a single phone call away. |
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